For over 30 years, Dallas-based O’Brien & Associates Architecture has produced award-winning, signature designs for projects nationwide. With offices in Denver, Chicago, and Hanover, New Jersey, their team of over 70 professionals offers a full range of architectural services—including site and master planning, design development, and construction administration—to clients throughout the country.
O’Brien & Associates recently came to Spoonbend looking for help with designing a new logo for the company. We spoke with Jack O’Brien, the firm’s founder and president, Patrick O’Brien, his son and associate, and Miya Kim, the firm’s marketing director, about their experience.
Spoonbend: Why did O’Brien & Associates decide to get a new logo?
Jack O’Brien: We had transitioned into a new product type and the old logo didn’t represent us anymore. We operate on a national scale, doing town centers, offices, mixed-use, industrial, municipal and residential developments throughout the country, but our logo just showed an old, traditional-style building. And we didn’t want to be identified just with old, traditional buildings.
Patrick O’Brien: You look at the old railroad companies—Pacific Union and such. When transportation evolved into automobiles, planes, and so on, those companies had the money to get involved in other methods. Yet their names and missions remained the same. They call this marketing myopia, which is when you can’t clearly see the future of your company. Our logo was a bit myopic. We needed to change it to fit what we’re becoming.
SB: Why did you decide to hire an outside consultant to help you redesign your logo?
JO: At first, Patrick and I tried to design the logo ourselves. Our design didn’t get a good reception, though—it was too similar to other architects. We then decided to set up a design competition at the firm. We got some nice solutions and handed out prize money, but I didn’t really like any of the logos. We were still at an impasse. Our problem was that we were handing out the old logo with my new design at the same time.
PO: That’s when I got the tentative OK to investigate third party firms for other designs. We ended up interviewing a few firms, but Spoonbend had by far the most professional presentation. They were the most put together, had the best portfolio, and Tina really provided Miya and me with a level of comfort. We ended coming back to Jack and telling him how we felt about Spoonbend, and we got the OK to move forward with them.
SB: How would you describe the experience of working with Spoonbend?
Miya Kim: They were so responsive. Throughout the entire process, AnneMarie and Karl and Tina always came back promptly with a solution to any question we had. From a day to day correspondence perspective, we received great service from my end.
JO: I feel like they really led me through the process. Tina came up here and interviewed me. After that, Karl did a great job, too. We just kind of turned him loose, let him free his mind to come up with something and he did. I didn’t want our logo to restrain us, but he came up with something free-form and non-restrictive. All in all, they’ve been great. Everyone in the firm loves the logo. We all love it! The response has been terrific.